Rethink your relationship with PHONES




Based in Melbourne and backed by 16 years of customer service and hospitality experience, Phone Bookings Service is a invaluable platform for operators within the food and beverage industry.

We provide an array of reservation services ranging from answering calls and placing reservations through to full email reservation management. Our offering not only gives you the reassurance that your guests are getting the very best first impression, but also takes the pressure off your floor and management staff, allowing them to do what they do best!

A system tailored to the restaurant industry means the only calls you will receive during service are urgent - no more taking reservations for future dates during service.

Never. Lose. A Sale. Again.

With our service, every single opportunity will be actioned and no bookings will be missed, ultimately helping you maximise your revenue.

Communication is key - and we are really good at it.


16 + years

Experience within the Hospitality industry in Melbourne

The expense of an admin staff member


The minimum monthly cost of a full time reservation clerk according to the Fair Work Ombudsman

Phone Bookings Service average monthly cost


Our current average monthly bill for our premium phone answering service



Take the pressure off your floor and management staff by entrusting your reservation services in the hands of hospitality and customer service experts. Phone Bookings Service creates a professional and personable experience for your guests from the minute they first enquire, ensuring they are well informed and looked after before they even walk into the venue.

With a service tailored to the hospitality industry, you will never miss a potential booking again and will only receive urgent calls during service! Seriously.

We are based in Melbourne and are backed by 16 years of customer service experience