We’ll help you increase confirmed bookings and guest spend.
Australia based hospitality professionals
Our team of Australia based hospitality professionals are skilled at transforming event/function enquiries into confirmed run-sheets.
Tailored service inclusions
You can choose our all inclusive function conversion and management service, all you need to do is brief us on your venue specifics, we will create all collateral and systems to convert and organise all functions.
OR we can fall into your current team, provide support where they need it most. Is there a specific pain point your functions team has? We can focus solely on this so your team can focus on what they NEED to focus on.
Who our service is for
FULL SERVICE: Restaurant and function venues that receive 5+ inbound function enquiries a month.
TAILORED SERVICE: Restaurant and function venues who have a dedicated function manager/’s who require assistance with specific tasks.
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We capture all inbound enquiries, including (not limited to):
Web form
Email
Phone
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We quickly respond to all enquires and follow up with tenacity with the goal of obtaining a conversion.
We handle all payments, food and beverage menus, dietaries, set up requirements and more.
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Clearly display all relevant information in a run-sheet that is emailed to the relevant venue contacts.
Functions can also be viewed via:
Monthly overview report
Reservation system
Access to the function software
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Every month you will receive a report including:
Key financial information
Enquiry details
Conversions
Cancellations
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Now that you have a well oiled machine (thats us!) in place, let’s help you increase your functions.
We can provide a function sales site review relevant to your venue and outreach to leads.
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We provide all of this for a predictable low flat rate.
WHAT OUR CLIENTS THINK
“We’ve been working with Phone Bookings Service for over 3 years now across both DUCKFAT and La Belle Vie - two high-end restaurants - and the impact they’ve had on our function bookings has been exceptional. They don’t just help drive more inquiries — they consistently convert those inquiries into confirmed bookings, which is the real game-changer.
As a busy business owner, I simply don’t have the time to manage functions myself. With PBS, I know I can fully rely on their team, and I trust them completely to handle our bookings professionally and efficiently.
Misty, the founder, is an absolute gem — genuine, incredibly responsive, and truly committed to helping our businesses grow. Her strategic advice over the years has been invaluable, and communication is always smooth and easy.
If you’re a restaurant owner looking to increase and convert more function bookings, I couldn’t recommend Phone Bookings Service highly enough. They’re the partner you want in your corner”
— SIMON LAMBERT Director of DUCKFAT and La Belle Vie
“We have been using the Function Suite service for some time now. It has significantly helped our management team, they can now focus on operations rather than being drawn to the computer. It has increased the amount of functions that have decided to go ahead and how much they are spending. We are very happy with the service.”
— MANISH SABHARWAL Director of the Courthouse
More functions IN & less stress OUT…
We have been providing our service of converting and managing event/functions enquires since 2019 with collectively a bucket load of in venue event/function management experience. So you can focus on your venue, while we focus on getting people in there.
